Property managers, medical offices and contractors usually do pay. They pay late when nobody follows up. I follow up on every invoice, in your company's name.
The site manager knows your crew. Accounts payable has never heard of you. I find the person who actually releases payment.
One missing number and the invoice sits in a queue. I catch it on day 15, not day 60.
Plenty of property managers only pay what is in their system. I make sure each invoice is there.
Billing contact, AP contact, PO rules and portal logins, written down so nothing depends on memory.
A real person acknowledges each invoice by day 3, before it has a chance to go missing.
Floor strips, carpet cleans and post-construction work get the same follow-up as your monthly contracts.
On day 50 I call their accounts payable and tell you exactly what they said.
If a customer brings up a service complaint, it comes straight to you and follow-up pauses on that account until you say go. Your customer relationships stay yours.
Days from the invoice date. It stops the moment they pay, and you get one report every Friday. See the actual messages
Fifteen minutes on a call. No cost and no obligation. If it's not a fit, you still leave knowing where your money is stuck.
Pricing is a flat monthly fee, quoted after the review. Never a percentage of what you collect. 90-day pilot, then month to month.